How One Ad Executive Built a Business Around the Customers Everyone Else Was Ignoring — With Susan Colby of Grace Creative
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Most advertising agencies chase the youngest consumers in the room. Susan Colby built a thriving creative agency by doing the exact opposite. This episode of Build Your Own Boat explores how Susan — a veteran of iconic agencies including Chiat\Day and BBDO — left the traditional ad world, raised her children, and returned in her late 40s with a radical idea: that women over 50 are the most powerful, most overlooked, and most underserved consumer demographic in America.
Susan founded Grace Creative LA, a boutique agency specializing in marketing to women 50+, at a time when the industry was still chasing millennials. She shares how she turned deep personal experience, hard data, and a strong creative network into a growing business — winning major clients like Golden Door Spa and Seabourn Cruise Line — and why she believes marketing to the longevity economy isn't just the right thing to do. It's the smartest business move a brand can make.
Key Takeaways
- Women over 50 control enormous spending power — they make more than 85% of household buying decisions, hold an estimated $19 trillion in assets, and account for roughly 70% of consumer spending, yet receive less than 10% of advertising budgets. The gap is a massive business opportunity.
- Lived experience is a competitive advantage, not a liability. Susan's team members are often part of the very demographic they market to — which means they understand the audience from the inside out, not from a research deck. That authenticity is what Grace Creative calls its "unfair advantage."
- "Middle essence" reframes midlife as a launch point, not a wind-down. Inspired by the research of Barbara Waxman, Grace Creative uses the concept of middle essence — the idea that women in their 50s are going through a powerful identity shift and emerging with more clarity, confidence, and resources than ever before — to create campaigns that actually resonate.
- Getting your first clients is messy, and that's okay. Susan's breakthrough client, Golden Door Spa, came through a connection made by her husband — a reminder that real-world entrepreneurship is built on networks, relationships, and saying yes to the room you're already in.
- Building a multi-generational team matters. Grace Creative intentionally hires across generations. Diverse age perspectives make the work stronger, reduce blind spots, and model the very inclusion the agency champions for its clients.
About Susan Colby
Susan Colby is the founder of Grace Creative LA, a boutique advertising and marketing agency based in Los Angeles that specializes in reaching women over 50. Susan spent the early years of her career at some of the most respected agencies in the country, including Chiat\Day, BBDO, and RPA, working on major brands including Apple Computer. After stepping away to raise her children and doing marketing work for independent schools, she returned to the industry in her late 40s — and rather than quietly fit back in, she saw a gap that no one else was addressing.
She launched Grace Creative around a single, data-backed insight: that women over 50 are the most economically powerful consumer demographic in America, and they were almost entirely invisible in mainstream advertising. Since then, Grace Creative has worked with clients including Golden Door Spa — producing a campaign with legendary photographer Annie Leibovitz — and Seabourn, the ultra-luxury cruise line, winning a competitive pitch against ten other agencies. Susan is also an age activist, a champion of multi-generational workplaces, and the co-creator of Girls Gone 50, a social media community on Instagram and Facebook built to authentically connect with and celebrate women in the 50+ demographic.
Frequently Asked Questions
Why are women over 50 such a valuable consumer demographic?
Women over 50 make more than 85% of household purchasing decisions and collectively hold an estimated $19 trillion in assets. According to AARP economists, the economic output of Americans aged 50 and older would rank as the third-largest economy in the world, behind only the U.S. overall and China. Despite this, advertising budgets directed at this group remain disproportionately small — often under 10% of total spend — making it one of the most underleveraged opportunities in marketing today.
What is middlescence and why does it matter in marketing?
Middlecence is a concept — associated with researcher and author Barbara Waxman — that reframes the years around and after 50 as a period of identity renewal rather than decline. Women at this stage are often becoming empty nesters, navigating career transitions, and stepping into a new sense of freedom and purpose. Grace Creative uses this insight to develop campaigns that feel authentic to where women actually are in their lives, rather than defaulting to anti-aging narratives or generic "active senior" tropes.
How did Susan Colby start Grace Creative?
Susan built Grace Creative gradually — tapping her existing network of creative, account, and business professionals from her advertising career, building a focused website, and honing a clear mission. Her first major client, Golden Door Spa, came through a warm connection. From there, she competed — and won — on the strength of her positioning and creative insight, including a competitive pitch against ten agencies for the Seabourn account, which she has held for nearly five years.
Is ageism in advertising getting better?
According to Susan, yes — slowly. Beauty and fashion brands, including Estée Lauder and L'Oréal, have been early adopters in speaking to the 50+ audience. More brands are now reviewing their consumer data and recognizing that their highest-spending, most loyal customers are in this demographic. However, Susan notes that true progress means moving beyond tokenism — one gray-haired model in a campaign — toward authentic representation that reflects the full range of experiences women have at this life stage.
What advice does Susan have for women over 50 considering entrepreneurship?
Susan puts it directly: ageism in the workplace often forces the issue — if you want to keep working and contributing, building your own boat may be the most viable path forward. But the upside is that you also get to build the kind of business you actually want. For Grace Creative, that meant building a culture grounded in resilience, grace, and genuine respect — qualities that Susan felt were undervalued in the agencies she had worked for earlier in her career.
Resource Stack
- Grace Creative LA — Full-service boutique agency specializing in the 50+ demographic: gracecreativela.com
- Girls Gone 50 — Instagram and Facebook community celebrating and connecting women 50+: https://www.girlsgone50.com/
- Barbara Waxman — Researcher, author, and speaker on the concept of middle essence and the power of life's second half: barbarawaxman.com
- Stanford Center on Longevity — Research institution focused on the science of longer lives and the longevity economy: longevity.stanford.edu
- AARP Longevity Economy Research — Data and research on the economic power of Americans 50+: aarp.org/longevity-economy
Where to Find Susan Colby and Grace Creative
- Website: gracecreativela.com
- LinkedIn (Grace Creative): https://www.linkedin.com/company/grace-creative-la/
- LinkedIn (Susan Colby): https://www.linkedin.com/in/susanleecolby/
About Build Your Own Boat
Build Your Own Boat is a podcast series hosted by Janine Vanderburg — award-winning three-time entrepreneur and anti-ageism advocate — featuring women who have launched new entrepreneurial ventures in midlife and beyond. The series is part of a larger storytelling project that includes a Substack publication and a forthcoming book, all built around one goal: changing the narrative about who entrepreneurs are and making women in midlife and beyond visible as builders of wealth, freedom, and possibility.